How to Delete Your Account

If you have access to the Purple Pulse app, you can delete your account and all associated data directly within the app:

1. Sign in to the Purple Pulse app
2. Go to Settings
3. Scroll to the Danger Zone section
4. Tap Delete Account
5. Confirm by tapping Delete Permanently

This action cannot be undone.

How to Request Deletion If You Cannot Access the App

If you can no longer access the Purple Pulse app (for example, if you lost your device or forgot your password), you can request account deletion by contacting our support team:

1. Visit our Support page
2. Provide the email address associated with your Purple Pulse account
3. Request that your account and all associated data be deleted

[OWNER TO CONFIRM: Specific support email or contact method for deletion requests.]

What Information Is Deleted

When you delete your account, the following data is permanently removed:

• Your trusted contacts
• Your check-in timers
• Your safe walk sessions
• Your incident reports
• Your chat sessions
• Your notifications

What Information May Be Retained

Certain information may be retained where legally required or for legitimate business purposes, including:

• Audit log entries (to maintain security and accountability records)
• Records of resolved incidents (where required by law or institutional policy)
• Communications related to your deletion request

[OWNER TO CONFIRM: Specific legal or regulatory retention requirements.]

Processing Time

Account deletion requests are processed as soon as practicable. In-app deletions take effect immediately. Requests submitted via support are processed within [OWNER TO CONFIRM: processing timeframe].

Related Information

• Privacy Policy
• Data Safety
• Support